Terms & Conditions

Effective Date: 05th December 2024

Welcome to SnackOnTheGo.net (“Website”). This website is operated by Crunch Craft Limited (“we,” “us,” “our”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website. If you do not agree with these Terms, you should not use our website.

1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms and our Privacy Policy. If you are using our website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Products and Services

Crunch Craft Limited offers plantain crisps for sale on this website. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders. We also reserve the right to alter the terms or duration of any special offers or sales promotions.

4. Pricing and Payment

All prices listed on the website are in KES and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase. We accept various payment methods, including credit cards, debit cards, and other payment methods as indicated on our website.

5. Shipping and Delivery

We aim to dispatch orders promptly and ensure timely delivery. However, delivery times are not guaranteed and may vary based on location and unforeseen circumstances. We are not responsible for any delays or damages caused during shipping. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us at info@snackonthego.net within 1 day of receiving your order. Returns and refunds are subject to our Return Policy. Products must be returned in their original condition and packaging. Refunds will be processed within 15 days of receiving the returned products.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, video clips, and software, is the property of Crunch Craft Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

8. User-Generated Content

If you submit or post any content on our website, you grant Crunch Craft Limited a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or control all rights to the content you post and that the content is accurate and not misleading.

9. Disclaimer of Warranties

Our website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the website will be uninterrupted, secure, or error-free.

10. Limitation of Liability

In no event shall Crunch Craft Limited, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

11. Indemnification

You agree to indemnify, defend, and hold harmless Crunch Craft Limited, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the website, including, but not limited to, your user-generated content, any use of the website’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the website.

12. Governing Law

These Terms and your use of the website shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Nairobi, Kenya, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [specify number of days, e.g., 30 days] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our website following the posting of any changes to these Terms constitutes acceptance of those changes.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Crunch Craft Limited
Email: info@snackonthego.net
Address: Nairobi, 79206-00200

By using our website, you agree to these Terms and Conditions. Thank you for visiting SnackOnTheGo.net.